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Frequently Asked Questions
What is CleaningOS and who is it for?
CleaningOS is designed for cleaning and property service businesses that want more leads, better follow-up, and clearer visibility into marketing and revenue. This includes commercial cleaning, residential cleaning, janitorial services, facility maintenance, carpet cleaning, floor care, window cleaning, duct and vent cleaning, pressure washing, pool cleaning, waste and junk removal, and other service-based trades.
If your business relies on inbound inquiries, quote requests, scheduled jobs, or recurring service, CleaningOS can help you capture leads, respond faster, automate follow-up, and track results in one system. As long as you are ready to invest in a managed marketing system, CleaningOS can support your growth.
What types of cleaning companies use CleaningOS?
We work with a wide range of cleaning and property service companies, including office and commercial janitorial providers, residential cleaning companies, specialty cleaning services, maintenance-focused operators, and project-based service businesses. Many clients manage multiple service lines or offer both recurring and one-time work.
CleaningOS is flexible enough to support businesses that schedule ongoing routes, handle seasonal demand, manage quote-based projects, or operate across multiple service areas.
Do I need to be at a certain size or revenue level to use CleaningOS?
What problems does CleaningOS help solve?
CleaningOS helps cleaning and property service companies reduce missed leads, slow follow-up, and disconnected marketing tools. It centralizes lead capture, communication, booking, and tracking so inquiries are handled consistently and marketing activity connects directly to revenue.
This is especially valuable for businesses managing high call volume, after-hours inquiries, multiple service types, or recurring accounts.
Is CleaningOS only for commercial or residential cleaning?
Can I import my existing contacts and job history?
Yes. CleaningOS supports importing existing contacts, leads, and customer records from spreadsheets or other systems. During setup, your data can be migrated into the CleaningOS CRM so you start with accurate contact information, conversation history, and deal context instead of a blank system.
This allows cleaning and property service companies to transition into our CRM without losing visibility into past inquiries, active accounts, or existing customers.
What kind of support is included?
All CleaningOS plans include support and system oversight. The level of support depends on the plan you choose.
Autopilot includes guided support and monitoring to ensure automations, follow-up, and lead handling are running correctly.
Co-Pilot includes hands-on system management, where our team handles updates to email workflows, website pages, forms, and automation logic.
Marketing Department plans include expanded support tied to the additional services selected, such as SEO, advertising, content, or lead generation.
Support is handled inside the CleaningOS system, keeping communication and requests centralized.